How To Redeem

Our Vendor Portal makes redeeming customer vouchers simple using with the unique voucher code, customer name or QR barcode. If you're having trouble, check out this step by step guide on redeeming vouchers.

Redeem Vouchers on a Computer

Step 1: Log in to our Vendor Portal here

Step 2: Search for a voucher by the unique ‘Voucher code’ or ‘Customer Name’, or by scanning the QR code (if you have a camera)

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Step 3: Select ‘Redeem’ from the status column to redeem the voucher (you can also select ‘Unredeem’ if you need to reverse the redemption)

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Redeem Vouchers on a Mobile Phone

Step 1: Log in to our Vendor Portal here

Step 2: Searching for a voucher by the unique voucher code, customer name or by scanning the QR code

Adding Vendor Portal To Your Mobile Homescreen

Make redeeming vouchers quick & easy with these simple steps.

Got An iPhone?

Step 1: Once logged in, click on the share icon located in the bottom tool bar

Step 2: Press the “Add to Home Screen” button

Step 3: The Lux Vendor icon should now appear on your homescreen

Step 4: Now you can easily access the QR Scanner to redeem vouchers!

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Got An Android?

Step 1: Once logged in, press the menu button on the Chrome toolbar

Step 2: Press the “Add to Home Screen” button

Step 3: The Lux Vendor Icon should now appear on your homescreen

Step 4: Now you can easily access the QR Scanner to redeem vouchers!

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