Account

I want to change my personal details (name, email, address, etc),

If you need to change your personal details, please email Customer Support with your current details and the changes you'd like to make. It's important to include the email address used for your account so we can identify the correct account.

I've forgotten my password,

If your password doesn’t work, you can reset it by clicking on the 'Forgot Password' link in the Log In pop-up. You should receive an email within a couple of minutes containing a link to reset your password. If you don't receive an email, your email account may be blocking our emails, and the password reset email may be in your junk mail. If it is, please add us as a safe sender.

How can I check my credits?

There are no credits for The Plate.

I want to remove a saved credit card

If you want to remove a saved credit card please email Customer Support with your current details and the changes you'd like to make. It's important to include the email address used for your account so we can identify the correct account. You can do this by sending us an email using the contact form at the bottom of this page or email us directly via: support@scoopon.com.au.