General

I need help with my Promotion. Who do I contact?

Your first point of contact is your Business Development Manager or Account Manager; however, our Vendor Relations Team is available Monday to Friday from 9am to 5pm EST to answer any questions. You can contact Vendor Relations by email at vr@luxeveryday.com or 02 8405 7106

These contact details are for our partners only and should not be provided to customers.

There have been changes within my business who do I advise?

We ask that you immediately notify Vendor Relations and your Business Development Manager or Account Manager of any business changes that may affect the campaign:

• Your business closes or changes ownership

• Your menu or available services change

• Your trading hours, contact information or location change

• Your business is closing temporarily (e.g. for maintenance work)

• You change your bank account or ABN

• You are no longer able to service your deal

I want to run another campaign. Who Should I contact?

You can contact the Business Development Manager or Account Manager who assisted you in creating your previous campaign.

Alternatively, you can email vr@luxeveryday.com who will put you in contact with the Account Manager in your area.